Yellowstone Capital Reviews - Financial Lender Pros & Cons


shira-mizrachi writer
By Shira Mizrachi
Updated May 15, 2018
Editor's Rating
Most Aggressive Working Capital Lender
Customer Rating 18 Reviews
Types of loans
Merchant cash advance
Loan amounts
$5,000 to $500,000
Terms of payment
3 to 6 months
Pros
  • Requires no minimum credit score
  • Doesn't ask for collateral
  • Promises same-day funding
Cons
  • High buy rates
  • Short term lengths
  • Very poor reputation
  • Provides little information about the loan process

Who should use Yellowstone Capital?

Merchants can turn to Yellowstone Capital for quick cash advances when other lenders refuse funding or when existing loans don't provide enough capital to cover expenses. High fees, short terms and questionable practices suggest this lender should be considered only as a last resort.

Company Profile

Founded in 2009, Yellowstone Capital claims to be one of the oldest providers of merchant cash advances (MCAs) in the industry. The company operates both as a direct lender and in partnership with a network of ISO agents to connect merchants with as many funding opportunities as possible. With such a structure in place, Yellowstone is able to find loan options for companies unable to obtain funding from banks, credit unions and even other cash advance providers. Services are largely targeted toward high-risk industries and companies without strong financial profiles or favorable credit scores.

Yellowstone's website promises the lender gets to know its customers "as individuals" instead of numbers and suggests no "credit challenges" are too daunting for its in-house funding team and "the country's biggest" network of ISOs to handle. According to various pages on the site, Yellowstone has extended funding to between 20,000 and 25,000 businesses, although it's difficult to know which statistic is correct because three different numbers are given, two of which appear on the same page of the website.

This is a major issue with Yellowstone's marketing and is reflected in the largely negative feedback customers have left on major review sites. Merchant Maverick cites the lack of information and presence of "fluff" in the marketing language used and states how difficult it is to get in touch with a live representative at Yellowstone to ask questions or clarify details. Since consistent communication between lenders and merchants is a key part of a successful loan agreement, such a poor commitment to connection sends up a red flag about this fast-cash lender from the start.

Despite these apparent shortcomings, Yellowstone's tone remains optimistic across all marketing channels. Staffed by "industry veterans" ready to "help [businesses] get approved" regardless of credit card score, the lender markets to companies in dire need of cash and those lacking the options available to companies in more favorable financial circumstances.

Credit Policy

Yellowstone Capital is one of the few MCA lenders on the market not requiring applicants to maintain a minimum credit score. The advertising language on their website reflects this, suggesting the company will do just about anything to secure loans for merchants without the extensive documentation associated with traditional loan applications. However, Yellowstone does ask merchants to:

Because Yellowstone doesn't put any emphasis on credit scores, they're able to use ISO partnerships to make "outside-the-box" deals for merchants in just about every industry. This can be helpful to companies in dire need of funding but may also be problematic for those already deep in debt and seeking to stack additional loans. Fewer restrictions can mean less discernment and lead to poor funding decisions on the part of both lender and merchant.

Exceptions

With their loose guidelines and target audience of businesses with poor credit, Yellowstone already makes exceptions where other lenders draw the line. Even if a merchant has a questionable credit history, Yellowstone is likely to find a suitable funding deal.

Target Market

Like most MCA providers, Yellowstone Capital caters to industries in which both cash flow and expenses vary widely based on circumstances beyond business owners' control. These industries include:

Holidays, weather conditions and economic fluctuations often impact the hospitality industry, and retail establishments tend to rely on a handful of big "shopping seasons" to bring in the majority of their income. When a slow time hits, some find it easier to go to lenders like Yellowstone instead of banks because of the faster turnaround time and minimal application requirements. In healthcare companies, emergency expenses may make a "fast-cash" loan necessary to avoid interruptions in patient care.

Despite catering to businesses in these situations, reviews suggest Yellowstone doesn't make good on its promise to work with its customers to understand and meet their needs. Many merchants report the company doesn't communicate well and isn't always ethical in the way it draws out funds for payment.

Cautionary Industries

Law firms are among the many types of companies and organizations Yellowstone Capital doesn't hesitate to lend to when banks won't. Many fast cash lenders have lists of industries with which they prefer not to deal, but Yellowstone doesn't indicate it will reject any type of merchant. This apparent lack of restriction fits with the way the lender bills itself as an option for businesses unable to get funding from any other source.

Term Length

Yellowstone Capital gives qualifying merchants 3 to 6 months to pay off loans in full. When compared with similar lenders, these terms are surprisingly short and offer little room for flexibility should an unexpected drop in cash flow occur.

Payments for MCA loans are generally taken as a percentage of each day's credit card sales, so higher sales volumes mean shorter terms. Merchants must be aware of the average amount Yellowstone expects them to pay each day so that they can budget accordingly.

For a $250,000 loan at Yellowstone's lowest buy rate and six-month terms, payments would average $2,800 per day, or a little over $14,000 every week. Payments would be double on a loan with three-month terms. Businesses must maintain reliable cash flows and strong sales volumes to prevent the need for additional funding just to meet daily loan obligations.

What's Required to Apply

Applying for funding from Yellowstone Capital starts with a short online form requesting:

After submission, a representative from Yellowstone should get in contact with the applicant. However, reviews state it's hard to connect with the lender even though each business is promised a "personal liaison" as a guide through the loan process.

Yellowstone has five in-house funders available to negotiate deals. To facilitate the process, applicants must show proof of at least 75 percent ownership and are asked to provide the company's most recent three months' worth of bank statements along with a completed application.

The Yellowstone Capital website advertises same-day approval for the majority of merchants and funding in as little as 48 hours. Other areas of the site say funding may be available in 24 hours, but no details are given to indicate what circumstances may allow for this.

Rates

Fees for Yellowstone's MCA loans are higher than those of other lenders and much higher than the industry average. At 1.35 to 1.4, these rates add a significant amount to each loan the company funds. A merchant qualifying for a $250,000 loan would pay $87,500 in fees on the low end and $100,000 on the high end. Once the documentation fee is added, the final cost of the loan may be 35 to 40 percent more than the principal.

Because such high rates can negatively impact a company's budget, it's important for merchants to investigate all potential sources of funding before committing to an agreement. Even when time is of the essence, going with the lender promising the fastest turnaround time can result in a situation where payments become unsustainable.

Stacking

Whereas the majority of other short-term lenders tend to be wary of or outright reject applicants with outstanding loans through other companies, Yellowstone is open to extending funds to merchants able to prove their ability to maintain a regular payment schedule.

This practice of stacking is a common but unpopular occurrence in the lending industry with potentially big consequences for merchants. Due to the high fees associated with MCAs, attempting to keep up with daily payments on more than one loan quickly becomes a struggle. Options for early renewal compound the problem by piling on more debt without any relief from the fees associated with the remainder of the original loan.

Businesses in need of multiple stacked loans just to stay in operation may wish to consider other financial help instead of going deeper into debt.

Documentation Fees

Documentation fees cover the cost of processing the paperwork associated with loans. Yellowstone Capital requires a one-time fee of around 4 percent of the loan amount. While this sounds like a low number, it can represent a sizeable chunk of the funding a business applies to receive.

For example, a $250,000 loan would require $10,000 in fees plus the buy rate on the loan as a whole. Companies counting on the full loan amount may find themselves falling short if these fees aren't properly calculated and considered in advance of accepting an offer.

Origination Fees

Yellowstone requires no origination fee on top of its documentation charges. However, the documentation fee is much higher than the origination fee charged by similar lenders.

Renewal Policy

Merchants sometimes find an initial loan from a company like Yellowstone Capital isn't enough to cover expenses and need to renew before the terms are up. Yellowstone will consider renewal once an existing loan is 50 to 60 percent paid in. This policy can be useful for merchants with no other options for funding, but it can also lock in a cycle of borrowing with the potential to put a company out of business.

If a merchant takes out a $250,000 loan at Yellowstone's lowest buy rate of 1.35, they still carry about $170,000 worth of debt when half the loan is paid. The merchant is then responsible for paying off this amount on top of the additional debt incurred by the renewal.

Interest Forgiveness

As is the case with most cash advance lenders, Yellowstone doesn't offer forgiveness on any fees. The company also doesn't provide early payment discounts, meaning merchants are required to cover all fees regardless of when the loan is paid in full.

Loan Use

MCA loans are to be used for expenses associated with business operations or growth opportunities. Yellowstone Capital puts no other restrictions on loan funds, so merchants are free to:

However, short-term loans with high fees have many drawbacks for businesses already struggling to make ends meet. Unless a merchant is in a situation where cash flow is guaranteed to improve in the near future, using a Yellowstone Capital loan to handle essential expenses will likely prove to be untenable.

Online Reputation

Yellowstone Capital has one of the most negative reputations in the fast-cash lending industry. With only 1.6 out of 5 stars on Google and 2.5 out of 5 on Yelp, the company has received mostly poor reviews and vehement complaints from its customers. Common criticism includes:

Based on the volume of complaints and the lack of responsiveness on the part of the company, the BBB has assigned Yellowstone a rating of F.

Licenses & Accreditations

Although Yellowstone Capital reportedly claims BBB accreditation in its corporate email signature, the company has no such designation. The BBB has cited Yellowstone for this false claim and counts it against the lender in its rating. No other notable credentials or citations are documented.

Company Contacts Details

Phone number:

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Social media:

SEE IF YOU QUALIFY

16 User Reviews

Adan Swaniawski

Jan 9, 2019 11:56 PM

Good lender Yellowstone capital

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Viviane Conn

Jun 13, 2019 6:34 PM

Me and my friend, who is my business partner, were looking for business financing to back our medical supplies company. Banks were a big NO because they ask for collateral and guarantees and we could offer none! And they also charge you a lot in terms of interest rates! So, we turned to different lenders and contacted them. After briefly talking to different lenders like Rapid Advance, Cardiff, OnDeck etc, we finally reached Yellowstone capital and decided to work with them! They were very quick to respond and the whole process was great. The liaison who worked with us on the working capital loan was highly responsive and friendly! After approval, the $250K we asked for was credited into out account in just 2 days which we used to increase our inventory stock, manage distribution and marketing etc! This was a great experience and we would again turn to these people if we ever want financing again!

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Tianna Grant

Sep 11, 2019 7:11 AM

These people are not just liars but big thieves too! Wasted my time through the whole process and then cancelled me on the last minute! So much professionalism!! Not only my time, they wasted my money too. Had to fax them a couple of documents again and again. Everything seemed fine and they kept saying so too, throughout the whole process but then at the end, they just cancelled the deal saying they don’t serve mobile bars! As if they did not know that in the beginning! They knew that and still chose to waste our time until the last minute when they figured it was not worth it and they could get better deals, they cancelled on us! Shame on you guys! Your rates are ridiculous and if somebody works with you still, this is how you treat them! Never gonna work with them again!

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Milford Schaefer

Sep 19, 2019 4:10 PM

That sounds really bad! I worked with these people some years back but my case was not that bad. They definitely need to work on their customer service! But other than that, it was a good experience and I received the loan on time!

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Ola Glover

Oct 22, 2019 12:01 AM

Yellowstone is a pretty expensive lender, in my opinion. Although they boast charging no origination fee but their documentation fee is too high as compared to the origination fee other lenders charge. Their buy rates are not too reasonable either. Their “personal liaison” does help you throughout the loan process and they keep boasting this off but it’s not something we don’t see with other lenders. They don’t have a fancy name for it, sure but it’s almost the same. I was looking for a merchant cash advance of around 200K and after all the calculations and keeping every “obvious” and upfront fee in mind, I would have to return around 290K which is just crazy!! I wonder why these people are allowed to do business because clearly this is open robbery! Working with FORA Financials now and I have gotten a much much better deal that doesn’t feel like a theft! Good riddance!

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Vivian Prosacco

Dec 7, 2019 9:13 AM

I have a law firm in Manhattan and I had just started a couple of months ago. No banks were willing to lend to me given the line of business I am in and also because I had a new business. I contacted a number if lenders but did not get a satisfactory response. Yellowstone Capital, despite my new business and practically no credit history, accepted to work with me. The buy rate was a bit too much on their merchant cash advance deal and the term was short too but I was happy I could get the financing. I got a $150,000 of working capital loan which I used for hiring purposes mainly. I am grateful to these people for sticking with me in a very uncertain time!

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Jazmin Bernhard

Dec 13, 2019 1:08 PM

Yellow stone capital is definitely a great company with a great service. The personal liaison assigned to my case was a joy to work with! He was very patience and supportive! I needed an MCA deal for some marketing purposes and the offer I received was awesome! Although the buy rates are too much but I am glad I found a lender that I could payoff in a short term and not have a long term loan that lasts for years and years. That might be easy for many people and businesses but honestly, to me, it feels like a burden. The whole process is through and I will get the funding in a few days. Thank you Yellow stone!

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Bradley Gleason

Feb 6, 2020 7:17 PM

Great customer service! I was just doing some research before I could actually finalize a lender that I would work with and I called these people for some queries and to my surprise, they were very patient with me and answered each question without getting impatient! I told them I was just doing market research right now and they were totally okay with it even when they knew I might go for another lender. A couple of other lenders were impatient and even hung up on me when I told them why I had called. After talking to Yellowstone guys, I knew I wanted to work with these people because they actually sounded like they cared about supporting people and businesses! I am now working happily with these people on a working capital loan deal! Will get approval in a couple of days! Fingers crossed!

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Rita Batz

Apr 10, 2020 2:18 PM

My personal liaison was so fun to work with. I was seeking a working capital loan to upgrade my inventory. I own a small restaurant/snack bar and needed some backing. Yellowstone was ready to help. Any question I had in mind, my personal liaison would instantly follow-up! She definitely helped me trust this lender in no time! I got the loan in 3 days and got down to business! The entire process was smooth and transparent. I did have issues with the buy rates but thanks to my rep, we finally reached a deal which was acceptable. The documentation fee is not something that I admired too. It was too much, about 4% of the loan fee and I would have liked more flexibility but given I needed instant service, I was happy to work with what I was offered!

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Shanna Braun

Aug 8, 2020 5:19 PM

sounds like they took advantage of your need! sorry to interfere but i would never work with people who would take advantage of my situation and make money from that. imo, they could have offered you a flexible deal without burdening you! and about the documentation fee, well that sounds ridiculous too! who charges 4% for processing mere documents?? this is insane! i am looking for lenders but this definitely seems like a lot! i would stay away!

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Wendell Dickens

May 2, 2020 12:15 PM

Worked with Yellowstone through a broker. Expensive rates and short term lengths are what you should expect. The one unexpected part about working with them were the fees. Pretty exorbitant IMO. Basically paying 10% in fees on top of the overall interest. Kinda wild that this is legal.

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Vladimir Abernathy

May 2, 2020 10:17 PM

Wendell, sounds pretty alarming that your business would consider working with Yellowstone given the high rates and fees. Why go through that process if you don't have to? Sorry in advance if I'm prying.

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Wendell Dickens

Jun 2, 2020 2:14 PM

Vlad, we really didn't have much of a choice in the matter. We had a Snap loan and another loan with Ondeck. Our goal was to refinance both loans into one, but couldn't. Ultimately, it was a matter of either going out of business or paying the high toll. We're a restaurant and basically shifted from having around 20 employees to me and my husband splitting 80% or the workload and only offering to-go. In our state, we're not allowed to serve people in doors thanks to our Democrat governor.

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Johnathan Lowe

May 14, 2020 6:04 PM

bad service with too much fees and charges like documentation fee, high buy rates etc! not good

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Ward Langworth

Sep 24, 2020 9:52 PM

Here for my personal liaison! The best representative you could ask for! Everything went smooth and I got the short term finance deal in no time! Thank you!

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Lynn Jacobs

Apr 2, 2021 8:37 PM

Great lending company that offers good service!

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