Customers Bancorp, Inc Small Business Loans

Customers Bancorp, Inc. offers banking services such as checking and savings accounts, commercial and personal loans, and retirement planning services. The bank operates in the state of Pennsylvania and has its headquarters in Phoenixville.

The Customers Bancorp, Inc. offers different small business loans that are backed by a government guarantee. Below we have discussed the government-guaranteed loans:

SBA (7a)


Loan Details

SBA 504


Loan Details

SBA Express Loan


Loan Details

Paycheck Protection Program Loan Forgiveness

Loans are only considered forgivable if the businesses/borrowers meet the retention criteria and have used the funds for payroll, expenses, and mortgage costs, during the 8 to 24 week disbursement period. In that case, the loan interest rate will be 1%. Some PPP loans mature in two years while others mature in five years, and they require no personal guarantee and collateral.

Types of Loans offered by Customers Bancorp, Inc.

SBA (7a)


SBA 504


SBA Express Loan


Business Lines of Credit

This loan is designed to offer business working capital and enable them to purchase inventory.

Commercial Mortgages

The purpose of the commercial mortgage loan is to upgrade the existing facility, renovations, expansions, and improvements.

Business Term Loans

The business term loan can be used for capital improvements, business expansion, and equipment financing.

Paycheck Protection Program Loan Forgiveness

Loans are only considered forgivable if the businesses/borrowers meet the retention criteria and have used the funds for payroll, expenses, and mortgage costs, during the 8 to 24 week disbursement period. In that case, the loan interest rate will be 1%.

Customers Bancorp, Inc. Corporation Interests, Fees, and Loan Options


SBA/CDC 504 Loan Program

SBA Express Loan

PPP Loan Forgiveness

Business Lines of Credit

Commercial Mortgages

Business Term Loans

What Lending Criteria does Customers Bancorp, Inc. Have?

Below is the basic lending criteria that all the banks follow:

Credit Score

Credit is the most important component of all types of businesses, whether they are small or large. Lenders will always analyze the business's credit score and then decide whether it can pay the loan or not. Therefore, the best way to maintain a healthy credit score is to pay your dues on time.

Credit scores can also be easily obtained from several agencies such as Equifax, Dun & Bradstreet, and Experian. Another way of maintaining a positive credit score is to have a low debt-to-income ratio. Lenders will not invest in businesses that don't have a good credit score.

Why Does Your Credit Score Mean?

The credit score of a business is an overview of how well they've managed their credit. A three-digit score, also referred to as a FICO score, should typically fall in the 350 to 800 range. However, credit agencies have different scores, so the score your business gets might differ.

Credit Score Standard


The capacity of the business is taken into account because it shows to the lender that you are capable of paying your dues and expenses on a new credit account. In addition, lenders will generally review your monthly income and financial obligations.

The standard for Debt-to-Income Ratio

Annual Revenue

Another important factor that the lenders will review is the annual revenue of the business. Most lenders will only lend to those businesses that have been profitable for the last two years or more. Businesses need to make sure that all the financial statements are accurate and up to date.

Lenders will also look at specific details such as the current account (current assets divided by liabilities) and ask for copies of bank statements and transactions. However, businesses will only be eligible for a loan if their cash flowing is growing.

Business Plan

A minority of lenders might not ask for a business plan, but most of them do, and businesses need to come with a clear and concise proposal. Usually, lenders require the business plan to know the purpose of the loan and discuss the business's stability.

One of the main components of business plans is the resumes of managers and staff. However, despite having a clear business proposal, the lenders will still ask for proof of the staff's ability and relevant credentials and experience.


Collateral is an essential requirement, and most lenders will not provide a business loan if it cannot give collateral. Collateral can be anything like equipment or property. The collateral will also decrease the risk for the lender as it will have an asset in hand, so if the company fails to pay the loan, the collateral can be paid to fund the damages.

The owner of the company needs to provide a personal guarantee and will also need to submit some essential documents:

Time in Business

Most banks are hesitant to lend loans to new companies that have been active for just a few months. Lenders cannot trust small businesses or startups that have just entered the market because they don't have a proper credit score and the cash flow is usually unstable. Banks will most likely lend to businesses that have been active for more than two years.

Bank Statements

Lenders will be interested in taking a look at the bank statements of a firm and assess if the firm is capable of paying back the loan or not. Bank statements provide a vivid insight for lenders and allow them to analyze the firm's cash management.

At a minimum, lenders will ask for bank statements of the last four to five months to have the proof they need. However, if you are applying for an SBA-backed or conventional bank loan, more bank statements than usual will be needed.

Personal and Business Tax Returns

Like the personal and business credit score, lenders will be interested in evaluating your business and personal tax returns and will ask for all the information. The lenders will judge your ability to pay the loan back and then decide whether to lend the loan or not.

Generally, lenders will ask for personal tax returns of the past two years. These documents will be important if you have a pass-through entity (partnership, sole proprietorship, or S-corp) where you report the profit and loss of your business on your tax return.

However, the tax returns of your business will also play an influential role if you have a corporation or an LLC that is taxed as a corporation. In this case, the lender will ask for the business tax returns of the last two years to verify expenses, revenue, and profit.

Purpose of the Loan

This is an obvious requirement, and a typical small business loan will be a statement that will describe your plans for using the loan. In the statement, the lender will ask you to be specific, and although lenders allow various loan purposes, the loan amount should match its purpose.

Amount of the Loan

This is also related to the purpose of the loan, and you will need to be specific about the amount of loan you need. Generally, banks have access to large amounts of capital and can easily issue six and seven figures loans. So, if a small loan is needed, banks might not be willing to provide it.

For small loans below the figure of 250,000 dollars, you might want to try out other alternatives and even check out SBA-backed loans.

Customers Bancorp, Inc. Application

Following is the application procedure of all the banks that borrowers have to follow:

Before you apply for a loan, ensure that all your documentation is up to date. Also, organize all the documents properly, and if some essential documents are missing, contact the relevant authorities. Collect all the financial information about your business and pay all the dues as soon as possible.

For more information, check out the website of Customers Bancorp, Inc.

Requirements for SBA Loans

Eligibility Criteria for Paycheck Protection Program

Following borrowers qualify for loan forgiveness during the 8 to 24 period of loan disbursement:

For more information on SBA loans, click here.

Summary of Customers Bancorp, Inc. Loan Options

As discussed, Customers Bancorp, Inc. offers various types of loans, and loans that stand out are government-guaranteed loans. Customers Bancorp, Inc. offers three types of SBA Loans (SBA Express, SBA 7A, and SBA 504) that can get your small business up and running. Other loans offered by the bank are:

You must study all the SBA loans and the PPP Loan forgiveness requirements because there are several requirements businesses need to fulfill before being eligible for these loans.